Siebel Administrator & Architect – English and/or French

Siebel Administrator

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Neilson Faria – Head of Troubleshooter IT | CRM Expert & Advisor 

Siebel Administrator & Architect – English and/or French

Características Gerais/General Info

  • Siebel Advanced Support
  • Depending on your geographic location, there may be work effort in night time bands.
  • Until dez/2021 – Full time
  • English fluent. French desirable 

Contexto/Context

  • The role will include responsibility in supporting the Client Units once they are migrated in Siebel and maintaining best practices, business standards and processes. In addition to strong Siebel System administration knowledge, this role will require excellent communication skills and experience in working on large International projects.
  • Participate in the deployment of Siebel in the different clients’ entities (in Europe, Latin-America, Asia Pacific) by providing support for Siebel environments (Production and test environments)
  • Act as the Siebel expert to support the Siebel Single Point of Contact of each country / Clients entity
  • Responsible for
    • Global administration of Siebel and for ensuring correct & efficient use of the system
    • Defining Siebel Enterprise Architecture
    • Configuring Siebel Web Servers, Gateway Servers and Database Servers
    • Configuring EIM components and Jobs
    • Monitoring Jobs and troubleshooting environmental issues
    • Deploying builds in various environments at the time of releases
    • Monitor, resolve and document incidents or requests from Busines Units Single Point of Contact
    • Work with the team in resolving production issues and co-ordinate support activities with other technology partners

Skills

  • Strong technical knowledge on:
    • Siebel Architecture, Gateway, Siebel WEB and database servers
    • Siebel EAI and EIM Components (VBC, EBC, workflow)
    • MQ Series and integration with Siebel
    • Repository Migration between environments.
  • Good experience
    • In Applying patches
    • on Job monitoring, trouble shooting and being accountable to application end users
  • Excellent Communication & analytical skills
  • Experience in working in a large international development team environment
  • Able to work both supervised and unsupervised
  • Experience in Client Services

Oferecemos/ We offer

  • Rate compatible with function
  • Freedom and Technical Autonomy
  • Project owner responsibilities
  • Flexibility of coverage and technical training whenever necessary

Considerações

Even if you do not have availability or interest in that specific position, answer the questions below, as they can be used to better target new opportunities in the future.

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